Delivery, Support, and Product Guarantees
All prices listed for any category of goods include free delivery within 4 days throughout Germany! If you have ordered items totaling more than 100 euros, we automatically dispatch your order via express delivery within 1-2 days!
After a successful purchase, you will receive an email with all the necessary details about your order within a few hours. You can also track the progress of your shipment. If you accidentally provided an incorrect or non-existent delivery address, our operator will contact you within 12 hours to confirm your order! You can also request a personal call if you encounter any issues with placing your order.
The product warranty is 30 days. If you discover any defects or damage within this period, you can receive a full refund within 30 days, provided you keep the purchase receipt (the receipt is sent in the same package as your order, so please remember to keep it). Additionally, please note that the warranty for footwear is only 15 days!